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Customer Service

ORDERING INFORMATION

Call toll free: 1-800-227-9120, Monday�Friday, 8 a.m.�5 p.m. EST.
Fax: 1-800-737-3322

Mail:Abrams & Company Publishers, Inc.
P. O. Box 10025
Waterbury, CT 06725

Website: www.abramsandcompany.com
Email: customerservice@abramsandcompany.com

ORDER INQUIRIES

Our customer service representatives are just a phone call away.

ORDER INFORMATION

Call for stock numbers, prices, etc.

RUSH ORDERS

We can help you meet your deadlines.

SALES REPRESENTATIVE

If you need to talk to a sales representative or have a presentation, call us. We will put you in touch with your local representative.

CATALOG REQUEST

If you need a catalog, please let us know.

RETURNS

Materials in salable condition may be returned only with prior written authorization from Abrams & Company Publishers, Inc. For authorization, call or write to our Customer Service Department in Waterbury, CT. Include the title, catalog order number, and quantity of materials to be returned. If possible, include the date of invoice and invoice number. We will respond with return authorization and shipping instructions. Returns must be shipped to our Waterbury, CT, warehouse PREPAID. (No CODs)

PRICES AND TERMS

Net school prices shown in this catalog are effective September 1, 2005 and are subject to change without notice. Prices are FOB Waterbury, CT, and already reflect publisher's discount.

ISBN

The ISBN prefix for Abrams & Company is 0-7664.

BY PHONE

  • Telephone orders must be paid at the time of order by Visa or MasterCard.
  • Please have the catalog number, title, and quantity of all materials you wish to order available when you call.

BY MAIL/FAX

  • Provide us with the BILL TO and SHIP TO information, clearly printed or typed.
  • Specify catalog number, title, quantity, unit price, and total price.
  • Include purchase order number and date of order.
  • All school orders must be on a purchase order and signed by an authorized official of the school and/or district. All orders from individuals must be prepaid. All first-time orders from private institutions must be prepaid. We accept checks, Visa or MasterCard. A credit application may be submitted for future orders.
  • Shipping charges are prepaid and added to the invoice.
  • Shipping and handling is 10% with a minimum of $8.00. This amount will be added to your order. All orders from outside the 48 contiguous states are actual shipping plus 5%.
  • Applicable state and local taxes will be added to the invoice.
  • All accounts are due and payable within 30 days of invoice date.

Please check your order upon receipt to ensure your satisfaction before stamping the materials with your school identification.

PUBLISHER'S GUARANTEE

The following guarantee applies to all materials sold by Abrams & Company Publishers, Inc. If you are not entirely satisfied, within 30 days of receipt, you may return all materials that are still in salable condition for refund, credit, or replacement. All materials in sets or packaged format must be returned complete as sold.